Last Updated: November 2026
1. Who We Are
Halo & Hues is operated by:
Vera De Bruycker
Jasmijnstraat 3
9620 Zottegem
Belgium
Email: info@haloandhues.be
2. Information We Collect
When you visit our website, place an order, create an account, subscribe to our newsletter, or contact us, we may collect:
- Name
- Billing and shipping address
- Email address
- Phone number (if provided)
- Payment information
- Account information
- Order history
- IP address
- Website usage data
3. How We Use Your Information
We use your personal information to:
- Process and ship orders
- Provide customer support
- Manage customer accounts
- Send order confirmations and updates
- Send newsletters (when you have given consent)
- Improve our website and services
- Comply with legal obligations
4. Payments
Payments on our website are processed through third-party payment providers including:
- PayPal
- Credit and Debit Card payment services
We do not store your complete payment card information on our servers.
5. Newsletter
If you subscribe to our newsletter, we may send you updates, promotions, and information about new products.
You may unsubscribe at any time by clicking the unsubscribe link included in our emails.
6. Analytics
We use website analytics tools, including Google Analytics, to understand how visitors use our website and to improve user experience.
Analytics data may include:
- Device information
- Browser information
- Pages visited
- Time spent on the website
- Geographic region
7. Cookies
Our website uses cookies to:
- Ensure proper website functionality
- Remember user preferences
- Analyze website traffic
- Improve performance
If marketing cookies are introduced in the future, users will be asked for consent where legally required.
8. Customer Accounts
Customers may create an account on our website.
Account information is stored securely and may be used to:
- Manage orders
- Save shipping information
- View order history
Customers are responsible for maintaining the confidentiality of their login credentials.
9. International Shipping
Halo & Hues ships products worldwide.
Personal information may be shared with shipping providers solely for the purpose of delivering orders.
10. Sharing Personal Information
We do not sell personal information.
We may share information with:
- Payment providers
- Shipping providers
- Website hosting providers
- Website analytics providers
- Legal authorities when required by law
11. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill orders
- Provide customer support
- Comply with accounting, tax, and legal obligations
12. Your Rights Under GDPR
If you are located in the European Economic Area (EEA), you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent at any time
To exercise these rights, contact:
info@haloandhues.be
13. Data Security
We implement appropriate technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page with a revised “Last Updated” date.
15. Contact
If you have any questions about this Privacy Policy or your personal data, please contact:
Halo & Hues
Vera De Bruycker
Jasmijnstraat 3
9620 Zottegem
Belgium
Email: info@haloandhues.be
